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Treatment request

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How does it work?

Leave a request describing your medical question

The coordinator clarifies your request and which medical records the receiving clinic needs. Clinical recommendations come from the specialist reviewing your case.

Compare relevant clinics and specialists

Consider the relevant department, the named clinician and the proposed services. Compare itemized estimates and ask why an option is appropriate for your medical needs.

Review the proposed assessment and costs

The clinic may propose further assessment or treatment after reviewing the available information. Recommendations and costs can change after examination; a request does not guarantee priority access or a treatment place.

Confirm a suitable appointment date

Confirm availability with the clinic and discuss whether travel is medically appropriate. Clarify which arrangements are included, such as accommodation, transfers or interpretation.

Agree how to stay in contact

Confirm contact details and the agreed scope of coordination before travel. Obtain the clinic's instructions for urgent medical questions and arrange follow-up after returning home.

 

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